Jordan: Supporting Vocational Training and Skill Enhancement for Jordanians and Syrian Refugees in the Water Sector


The water sector in Jordan is characterised by severe water scarcity, increasing demand due to high population growth, hosting several fluxes of refugees and economic development needs. Jordan's renewable water resources are limited and insufficient to meet national demand. There are growing signs of apparent overuse in an increasing number of watersheds and aquifers. National water resources and water balance are facing negative impacts due to higher demand, over abstraction and the effects of climate change. The need for water for domestic use, irrigation, industrial and environmental protection, coupled with the deterioration of water quality and control of water-borne diseases, pose serious water sustainability challenges. The economic development of the past two decades has further created enormous pressures on the quality of groundwater and surface water resources. The main challenge for the future is meeting growing national water demand over the medium to long term. Alternative water resources management and efficiency strategies are therefore needed to optimise the use of this scarce resource.

Despite this severe situation, in many cases, Jordan is not using its water resources very efficiently. The dilapidated, and often carelessly maintained public and domestic water networks are one of the main reasons for high water losses and inefficient use. In this context, the overall lack of qualified and skilled employees and workers who are able to install, repair and maintain the networks correctly, play a crucial part in the increase of efficient water use and decrease of water losses.

Especially, the lack of qualified plumbers results in poorly installed and repaired household water infrastructure such as leaking water pipes and broken toilet flushes. These household water losses might be negligible at an individual basis but taken together, they constitute of a quite significant amount of water which is lost every day. Against this background PEM CONSULT supports the following project implemented by GIZ:

The project

PEM CONSULT in cooperation with WEEPros (Germany) has been contracted to implement activities within the GIZ-Project "Vocational Training and Skill Enhancement for Jordanians and Syrian Refugees in the Water Sector (VTW)".

This project is a follow-up measure of the "Support for Jordanian Communities in Response to the Syrian Refugees Crisis through Water Wise Plumbers" (WWP) Programme aiming to build on the experiences made and to upgrade and institutionalize the approach.


The very successful WWP Programme had a high focus on female plumbers which will be maintained during this project. The recommendation to create further cooperatives in the current follow-up phase points into the same direction, as this organisational form offers better employment and working prospects for women. Women are directly involved in the consumption of water due to the roles and responsibilities thereof in use and management of water at the household level, since women perform the duties of cooking, cleaning, and provision of care to the family, and accordingly they deal most with water issues. Furthermore, male plumbers' access to households during the absence of the male head of the household is strictly forbidden so that female plumbers generally have good chances to cover this market niche in case their technical and professional abilities are up to the standard. Women direct their families towards sound methods for utilisation of water, and abstention from wasting it, in addition to their significant educational role in promoting the concepts of responsibility and ongoing conservation of water resource among their children.

PEM CONSULT will in this regard contribute within the next two years to the following objective of the project "The capacities of sanitation professionals and experts at water utilities in Jordan have been improved" and will support (mainly female) services to increase water use efficiency. Our efforts will especially target the newly founded sanitation services and the (female) cooperatives and businesses that were initiated after the technical trainings of the earlier project. It is aimed to secure the sustainability of these sanitation services trained during the WWP project through business development and business enhancement measures as well as to enlarge the services and female plumber's cooperatives.

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